Keeping these markups while you continue working will prevent any following changes from syncing as well, so it isn't recommended. This is only recommended if you've reached out to Support for help and are waiting for assistance. Selecting "Cancel" will keep the errorred markup in your project. Click the blue "?" in the lower left for more troubleshooting assistance.ģ. This will erase any changes made to the project that are causing this error.Ģ. Discard the changes that are causing the error. If you are encountering a sync error in your PlanGrid for Windows app, you will have three options:ġ. Help! My Windows App is giving me a sync error! If your project has been updated, you will see an “Update” red badge on the project title. If you do not log out between sessions, the next time you open the app, you will be taken directly to your project list view. The app will not automatically log you out when closed, only when you manually choose to log out. Logging out of the desktop app is optional. To log out, click on the Settings icon in the lower left, and then click "Logout".Ģ. Once set up is complete click Launch, and log in as usual using your PlanGrid credentials.ġ. PlanGrid will then launch the setup process.Ħ. This will not jeopardize any of your work.ĥ. PlanGrid will ask you to uninstall the current version of the app, click OK. Run the PlanGridSetup.exe installer file, follow the prompts, and accept our terms and conditions to continue.Ĥ. Click here to download the latest version of the app.ģ. To install the latest version of PlanGrid for Windows, make sure PlanGrid is not currently open in any window.Ģ. Once downloaded, you can create a shortcut to PlanGrid on your desktop for easy access.ġ. If this is the case, please contact your IT department to have the PlanGrid Windows Desktop app installed on your computer.ģ. Please note: If your computer or tablet is managed by your company's IT, you may be blocked from installing the app. Click here to download the Windows app to your computer. The Surface Pro X is not supported at this time this device runs on the Microsoft SQ1 ARM processor rather than a standard 圆4 processor.Ĭlick here to see our storage recommendations for use with PlanGrid.ġ. To download successfully, These devices must be running a 64 bit processor. PlanGrid for Windows works great on any laptops, desktop computers, and tablets (including Surfaces) that are running Windows 10 or later (not compatible with Windows RT devices or Windows phones). User Account Control / Administrator Installations Downloading the PlanGrid for Windows Desktop App
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